To be the market leader in Mozambique by providing the best healthcare cover to our members through team effort, effective processes and the highest quality of services.
Mediplus is committed to provide the highest level of healthcare services to its members by living our core values:
Strive to increase customer volumes and service provider footprint while also promoting personal growth within company employee corps.
Retain our customers by fostering a service driven culture, delivered by experienced, trained and qualified staff.
Continuously improve and simplify operational processes by endorsing employees to take ownership and responsibility to reach personal, departmental and company goals.
Acknowledge responsibility for actions and decisions with the obligation to report, explain and be answerable.
Be upfront and visible throughout all operations and actions, reflecting a culture of honesty and openness.